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Directorate for Emergency Communication

Hånd som holder en walkietalkie. Foto.

The Directorate for Emergency Communication (DNK) has the responsibility of ensuring access to a safe, robust and modern communication system for important public functions like fire, police and health services. DNK is the responsible developer of the new emergency network in Norway.

Staff at DNK spent much time searching for documents and information that was saved in different systems. Documents were shared via e-mail which made it difficult to know if one had the correct version.

DNK assigned us the task of developing a management portal for their projects aimed at focusing on information sharing, task management and documentation. By making guidelines and routines more accessible, the portal was to simplify quality assurance of the decision-making process in the projects.

Stegvis prosjektveiviser. Skjermbilde.
Siste status i prosjektene. Skjermbilde.

PAPS provides a good overview of the work process at DNK and the latest status of ongoing projects.

Result

The project management portal PAPS has made it possible for DNK to follow their projects more closely. A joint document library gathers and keeps versions of DNK’s documents and information. Customized views for both project teams and users allow managers as well as project members to quickly find the information they need. They know that they always have the latest version of this information, which changes have been made, and by whom. The solutions also make it easier for DNK to exchange information with external agencies and partners.

 We delivered the first version of PAPS in a very short time, only two months after the start of the project.

The solution has:

  • News publication
  • Project and program overview
  • Interaction space for the projects
  • Meeting rooms with task support and reports
  • Risk and milestone registers
  • Document handling, versioning and interaction
  • Integration with filing system

What we did

  • Needs analysis
  • Requirements specification
  • Architecture
  • System setup
  • Configuration
  • Design
  • Development
  • System integration
  • Automation of work processes
  • Test
  • Roll-out
  • User training
  • Upgrade from SharePoint 2010 to 2013

Meeting completion with overview, follow-up and control

DNK conducts many meetings, and it is important that these meetings are as efficient as possible. With meeting room functionality from Computas, DNK always has access to necessary information during meetings, both on PC, tablet and mobile. Information is updated and published, work tasks are distributed / followed up, decisions documented and important milestones updated, all while the meeting takes place. Less need for preparations and supplementary work in connection with meetings increases the efficiency in the entire organization.

  • Overview of relevant data
  • Continuous update of data during the meeting
  • Meeting documentation at the end of the meeting

Technology we used

  • Microsoft SharePoint 2010/2013
  • Windows Server 2012
  • MS SQL Server 2012
  • Windows PowerShell
  • SharePoint Designer
  • MS Access
  • MS Visio
  • HTML/CSS/JavaScript

Do you want to know more?

Call us for an informal chat, or send an email and we will contact you.

Hege Wistner

Account Manager